Terms of service
Terms of Service
Last Updated: July 29, 2026
These Terms of Service (hereinafter “Terms”) govern your access to and use of all shopping services, websites, pages, functions, products and services operated by Canlldor (operated by Shenyang Fuzhuda Trading Co., Ltd.), collectively referred to as the “Services”. By browsing, accessing, registering accounts, placing orders, purchasing goods or otherwise using our Services, you fully acknowledge, accept and agree to abide by all clauses of these Terms. If you do not agree to these Terms, you must stop using all Services immediately.
1. Party Confirmation
Service Provider: Shenyang Fuzhuda Trading Co., Ltd.
Contact Email: fad@canlldor.com
Contact Phone: +86 19157921636
Business Address: No. 3, 16-3, 14th Latitude Road, Heping District, Shenyang, Liaoning Province, China
The online store runs on the Shopify platform. Shopify only provides technical hosting services and is not responsible for commodity sales, order performance and after-sales disputes between merchants and customers.
2. Account Registration & User Obligations
- You may register a personal account with valid email. You are solely responsible for keeping your username, login password and all account credentials confidential. Any orders, operations and transactions logged into your account shall be deemed authorized by yourself.
- You shall not lend, resell, transfer or share your account with third parties. You must notify us promptly if your account suffers theft, leakage or abnormal login.
- You promise all information submitted during registration and checkout (name, address, phone, email, payment information) is true, accurate and complete. We reserve the right to restrict or close accounts with false information.
3. Order, Payment & Transaction Rules
- All product prices displayed on the website are final prices including tax unless specially marked. All prices are settled in the currency displayed on the page. Payment methods supported include mainstream credit cards, debit cards and other payment channels supported by Shopify.
- An order is officially confirmed only after successful payment. We reserve the right to cancel unconfirmed, unpaid or abnormal orders.
- You authorize us and Shopify payment service providers to complete payment deduction, fund verification and transaction reconciliation for your orders. All payment data is processed in compliance with our Privacy Policy.
- We reserve rights to correct obvious pricing errors caused by system bugs, typographical mistakes. If a commodity is priced abnormally low due to system failure, we can cancel the relevant order with full refund.
4. Shipment, Delivery & Receipt
- We arrange delivery within the processing time stated on each product page after payment confirmation. Total delivery time equals order processing time plus international logistics transit time, which is affected by customs clearance, transportation and regional factors.
- You must provide complete and accurate receiving address and contact phone number. Failed delivery caused by wrong address, unreachable contact or recipient refusal shall be borne by you, and return freight will be deducted from your refund.
- Please inspect parcels upon receipt. If the package is damaged, lost or missing items, you need to provide photos of outer package and goods damage within 48 hours after signing for application for compensation.
5. Return, Exchange & Cancellation
All return, exchange and cancellation behaviors follow the independent Return & Refund Rules set on the store. We only accept returns for eligible products within the specified time window. Customized, personalized, clearance goods are non-refundable and non-exchangeable unless quality defects exist. Shipping fees for returns shall be undertaken in accordance with the return rules.
6. User Prohibited Conduct
You shall not use our Services for the following behaviors:
- Violate local laws, regulations and public order and good customs;
- Hack, attack, interfere with website operation, implant malicious programs, crawl data in batches without permission;
- Conduct fraud, arbitrage, malicious order brushing, malicious returns and other improper acts;
- Resell, reproduce, copy all website text, pictures, design content for commercial use without written permission of Shenyang Fuzhuda Trading Co., Ltd.
7. Intellectual Property
All texts, product pictures, logos, graphic designs, trademarks, copywriting and layout displayed on canlldor.com are the intellectual property of Shenyang Fuzhuda Trading Co., Ltd. No individual or enterprise may copy, modify, reproduce, distribute or use such content commercially without our written authorization.
8. Disclaimer
- We guarantee the quality of physical goods sold, but we do not promise absolute zero delay in logistics. Force majeure including natural disasters, epidemic control, customs inspection, carrier outages lead to delayed delivery, and we shall not be liable for liquidated damages.
- We do not control third-party jump links on the website. All third-party websites accessed via our links are governed by their own terms and privacy policies, and we bear no responsibility.
- Our website will try its best to ensure stable access, but temporary downtime caused by platform maintenance, server failure, network failure is acceptable, and we are not liable for resulting losses.
9. Policy Revision
We can update these Terms irregularly due to business adjustment, legal compliance and platform requirements. The updated version will be published on the website with updated date. Continued use of the Services after revision means you accept the updated Terms.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of the People’s Republic of China. Any disputes arising from orders, services and transactions shall first be settled through negotiation; if negotiation fails, both parties submit disputes to the people’s court with jurisdiction where our company is located.
11. Contact Information
Business Entity: Shenyang Fuzhuda Trading Co., Ltd.
Email: fad@canlldor.com
Phone: +86 19157921636
Postal Address: No. 3, 16-3, 14th Latitude Road, Heping District, Shenyang, Liaoning Province, China, Postal Code: 110055